The webinar on CORONAVIRUS! The Covid-19 Crisis & Contact Centre Industry “WHAT YOU SHOULD KNOW” organised by the Contact Centre Association was aired through the Zoom on the 19 March 2020 from 6pm. Dr Alan Downe from the Multimedia University moderated the session, with Dr Mugunthan Murugan from Accobiotech Sdn Bhd, Norhana Nawawi Suri from Pharmaniaga Logistic Sdn Bhd and Prof Dr Victor Hoe from the Department of Social and Preventive Medicine, Faculty of Medicine, University of Malaya and Malaysia each speaking from a different location.
You can hear the audio recording of the webinar by clicking on the link below:
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